Project started 2025 with:
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| TÜV SÜD Auto Partner GmbH tuvsud.com/autopartner |
Hyundai Motor Deutschland GmbH |
Contents
Bonuses paid out are tied to a sold vehicle. Each VIN is assigned a short questionnaire, and one or more inspection procedures are activated depending on the bonus.
Any deviations from agreed-upon criteria are documented, and the disputed bonus is flagged as a potential chargeback.
Process
VINs (Vehicle Identification Numbers) and incentives are imported into auditBus successively for each dealer. Prior to the audit, the auditor draws a random sample consisting of a specified number of incentive types or VINs.
The sample is exported as an Excel file and sent to the dealer when the appointment is scheduled.
By entering relevant data such as the contract and registration and answering a few questions, the auditor determines compliance with the agreed criteria. Documents can be inserted directly into the report by scanning a QR code and syncing a single checklist with an Android device.
Upon completion, the audited partner receives a report detailing identified and documented deviations from the agreed-upon criteria. Deviating payments are flagged as potential chargebacks along with the error documentation. The decision regarding a chargeback is made by the client.