Projekt started 2017 with:
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| Intertek Certification GmbH www.intertek.com |
Tchibo GmbH Hamburg |
Contents
The hygiene questionnaire is structured for the audit according to local conditions and functional areas (store, warehouse, kitchen, etc.) and for evaluation according to specific criteria (pest control, temperature control, etc.). A second, optional analysis checklist is used to document measurement values and laboratory results.
Shops must pass the audit. The passing threshold is determined by the score achieved, on the one hand, and a specified number of non-conformities of varying severity (minor, major, zero tolerance, etc.), on the other.
Process
Each year, a set number of stores across various countries (DE, AT, CH, PL, HU, CZ, SK, TR) are imported into auditBus. During the import process, questionnaires are assigned to auditors in their respective national languages. Questionnaires and reports are available in all languages as well as in English.
After the import, the auditors schedule appointments for their visits. The audit is conducted on-site using an Android device. Auditors typically synchronize their tablet or smartphone with the auditBus server 14 days before the visit. By using Android, all information is immediately written to the auditBus database via synchronization, even without a network connection. Evidence can be inserted directly into the questionnaire as photos.
Any nonconformities identified are discussed on-site immediately after the audit using the app.
Administrators and clients can track project progress and results online. The client can also download the collected results as an Excel file at any time.